FAQ

  • On the website click BOOK YOUR FIXX. You will be prompted to create an account and select a payment option. From there you can scroll through the schedule and select your service, date and time. Show up a few minutes before your service and you are good to go!

  • Here at FIXXED we do not accept health insurance coverage. The reason for this is that we believe you should be able to receive services as you need them, rather than requiring a doctor’s referral or prescription. By providing services without insurance coverage, it allows us to spend more one-on-one time with our clients, allowing them to receive our full attention during their sessions.

  • Depending on your movement patterns and needs, your FIXXED Pro will help you assess the frequency that is right for you. Typically we do not encourage dry needling more than 1x/week. Most of our clients attend sessions every 2-3 weeks or 1x/month.

  • Yes! We provide prenatal assisted stretching techniques that are safe for both you and your baby. If you ever have any specific questions about your restrictions, feel free to discuss this with your FIXXED pro prior to your session.

  • We ask that you arrive between 5-10 minutes prior to your appointment to ensure that you have completed the necessary paperwork, and allow for changing into comfortable clothing.

  • We are proud to offer a 15% discount to fitness instructors and local small businesses. We also offer a wide variety of package options to meet your needs. If you have additional questions about pricing, please inquire here.

    We also offer 10% off to first responders and military! Shoot us an email for the discount codes.

  • We ask for 24 hours notice if you are no longer able to attend, in order to allow other clients to attend during that time slot. Late cancellations will be charged a $35 fee. No shows will result in the loss of your session.

  • We are located on Main Street in Wakefield, with plenty of available 2-hour street parking!

    For our Haverhill location there is plenty of on street parking, or there is a metered parking lot a few stores down from our location

  • We recommend wearing loose, comfortable clothing that you feel good moving in. We recommend bringing shorts if you are receiving treatment on your quads, hamstrings, or calves, and a tank top if you are receiving services on your neck/shoulders.

  • After your FIXXED session, we want you to feel free to return to the activities you love. Based on your level of soreness after treatment, we recommend returning to your normal activities within the next 24-48 hours. We recommend following up your treatment session with extra hydration and stretching to improve your recovery times. More specific recommendations will be provided by your FIXXED Pro based on your specific needs.

  • Bruises following a cupping session typically last between 1 and 7 days.

  • Yes! We offer “bring a friend” cupping and foam rolling, as well as dry needling “parties” for you and a group of friends. For more information, please inquire here: ariel@fixxedstudios.com.

    We also have a Fixxed referral program! Refer 5 friends and receive a free service, on us. Pop into the studio to grab your referral card!

  • Yes! Reach out to ariel@fixxedstudios.com to learn more about our pricing and physical therapy options we have available.

  • No, sessions are not interchangeable between studios. Be sure to select your primary studio when purchasing a pack!